Anyway, as cable is considered a necessity in our house, and money is in short supply, I called despite the company's great advice. I explained to the woman that it was already a struggle to pay this bill and asked what she could offer me. She immediately "found" a program that costs $15 less than what we are now paying. Um, yes please!
So instead of my bill going up, it's actually going to go down. Of course, half of me thinks "what a racket." But I'm not going to complain. I'm going to say the 15 minutes on hold before speaking with a live person was worth it.